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#61

General Discussion / Re: Termination Reason: Nam...

Last post by Tailspin45 - March 10, 2024, 09:27:20 AM

Successfully loaded several sessions, but when I tried to save, the error msg said the file couldn't be found, try saving a duplicate. When I tried that Observatory hung.

Tried renaming and saving the library, which seemed to work, but when I double-clicked on the file to launch Observatory, two windows appeared and the program crashed, no crash report.

Tried duplicating the file. When I double-click to launch nothing happens. When I tried Open With... two windows opened, then hang.

#62

General Discussion / Re: Termination Reason: Nam...

Last post by Tailspin45 - March 09, 2024, 03:46:33 PM

The current version of Sonoma is 14.4. Can you confirm you run the latest version?

As a matter of fact, it is not. It was 14.2.1 just as you said.

Auto update is on, and when I looked in the Settings, General, and Sysytem Update the OS told me it was up-to-date.

So I rummaged around, found Apple's swcdn, downloaded the 14.4 installer, and ran it.

Good news is, now I really am running the latest OS. Bad news is, Observatory still hangs or crashes.

And I still get a message that the library doesn't exist.

#63

General Discussion / Re: Termination Reason: Nam...

Last post by Sander Berents - March 08, 2024, 07:48:51 PM

I have not been able to reproduce any of these problems, and although the crash reports provide some hints, it is not clear to me yet what is the exact cause of the crash. The autosave issue may be permission or sandbox related, but that too I have not been able to reproduce. I'm trying to pinpoint the cause, but right now I do not seem to have enough information.

You are not doing anything "wrong". You are just running into an obscure Sonoma or Observatory bug. After all, it worked all this time, and now all of a sudden it doesn't. The bug reports I have received for this crash are all for macOS 14.2.1. The current version of Sonoma is 14.4. Can you confirm you run the latest version?

#64

General Discussion / Re: Termination Reason: Nam...

Last post by Tailspin45 - March 08, 2024, 11:09:14 AM

Did you recently upgrade to macOS Sonoma?

No, I updated last September when it came out.

Having two windows open for the exact same library seems to be a macOS Sonoma-only regression. One that I have not been able to reproduce. It shouldn't be possible, but with Sonoma it apparently is. Observatory cannot work correctly in that state. Its library versioning (time machine) is supposed to help you restore an Observatory library to a previous state, but it sounds like it is in a state where that is not even possible.
[/quote]

That happened once and hasn't happened again. Timemachine did restore the 2023 library. But I still get the "can't autosave because library doesn't exist" message.

The larger problem is I can't import images without Observatory crashing.

I provided all the other details with the hope they, along with the crash reports, would help you figure out what's going on. As it stands, the program is useless.

To be clear, the problem may well be of my doing, and I love your program features and very much want it to do what it is supposed to do, but so far I don't feel any closer to a solution than I did when I started this thread over a week ago.

#65

General Discussion / Re: Termination Reason: Nam...

Last post by Sander Berents - March 06, 2024, 08:44:47 PM

Did you recently upgrade to macOS Sonoma? Having two windows open for the exact same library seems to be a macOS Sonoma-only regression. One that I have not been able to reproduce. It shouldn't be possible, but with Sonoma it apparently is. Observatory cannot work correctly in that state. Its library versioning (time machine) is supposed to help you restore an Observatory library to a previous state, but it sounds like it is in a state where that is not even possible.

#66

General Discussion / Re: Termination Reason: Nam...

Last post by Tailspin45 - March 06, 2024, 01:53:57 PM

When you delete that folder, make sure to empty the trash afterwards so Observatory can really not find it.

I did

Did it crash now for a folder with new lights or old ones?

Both

The crash reports contain many kinds of different activities that are happening during importing. I wonder if the crash happens during decompressing XISF images. What version of PixInsight are you using?

I always update when a new release comes out. Currently using 1.8.9 - 2 Build 1601.

I'm trying to load images from 2023, FITS header doesn't include what build was used, but it was version  1.8.9 - 2

Can you check if this is happening with other image formats?

Yes, it is.

What about older XISF images?

2024 images were imported without an issue. I'm trying to load older albums (session). All loaded ok until November. I have a vague sense that the issue is large folder imports. I've been able to load individual files and managed to load on folder with 59 images. But a folder with, say, 200+ lights will always hang or crash

Did you select a different compression method for XISF files?

No.

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I continue to get an error msg: This document could not be autosaved. The file doesn't exist.

But it does. And if I use CMD-S it saves fine. And I can launch by double-clicking on 2023.observatory.

However now two windows open, both named 2023.observatory. That didn't happen earlier today.
Just restarted from the crash log "Continue" and have just one library open.

Back to my question from several messages ago: do you have a tool that will rebuilt

BW, often, but not always, after a crash I have to force quit Finder, whatever that proves.

Just tried to create a new library with 2022 data, and it won't import anything using menu or drag and drop. Activity says it  Imported 0 images in 0.1 seconds. Then tried a download from the Virtual Observatory and got this error:
"The document "2022.observatory" could not be autosaved. The file has been changed by another application."

#67

General Discussion / Re: Termination Reason: Nam...

Last post by Sander Berents - March 05, 2024, 09:03:52 PM

When you delete that folder, make sure to empty the trash afterwards so Observatory can really not find it.

Did it crash now for a folder with new lights or old ones? The crash reports contain many kinds of different activities that are happening during importing. I wonder if the crash happens during decompressing XISF images. What version of PixInsight are you using? Can you check if this is happening with other image formats? What about older XISF images? Did you select a different compression method for XISF files?

#68

General Discussion / Re: Termination Reason: Nam...

Last post by Tailspin45 - March 05, 2024, 09:48:11 AM

I deleted  ~/Library/Containers/com.codeobsession.Observatory and tried to load a folder of Lights.

Still crashes

#69

General Discussion / Re: Termination Reason: Nam...

Last post by Sander Berents - March 04, 2024, 11:10:06 PM

Thanks, I have now indeed received automatic crash reports that are related to importing. Probably from your machine.

Observatory is sandboxed, so the App Support and plist files you are looking for are in ~/Library/Containers/com.codeobsession.Observatory. Just deleting the application from /Applications and redownloading it does not remove the settings. Finder nowadays shows that as ~/Library/Containers/Observatory, not ~/Library/Containers/com.codeobsession.Observatory as before  .

#70

General Discussion / Re: Termination Reason: Nam...

Last post by Tailspin45 - February 29, 2024, 12:38:37 PM

New wrinkle: Tried to close 2023 and then open 2024, but Observatory said 2023 couldn't be found, did I want to create a duplicate. I said yes and now is not responding.

Force Quit, Reopen. Now there are two albums for every session, M31 subs in NGC 7000 albums, etc. Most dupes contain no images

Timemachine wouldn't restore the 2023 databse  (locked files?). By chance do you have a tool that will rebuild the database/index?