Code Obsession offers free technical support for our commercial products. We also maintain a variety of resources to better serve you:

• Observatory User Guide (menu item “Observatory Help” under the application’s Help menu)
• Observatory Release Notes
• Acorn Plugin Release Notes

Technical support is only available via email; we’re sorry, but we can’t offer telephone or on-site support. If you’d like to contact us please use the “Contact Us” menu item under the Help menu of all of our applications .

Please note: Although we do our best to respond quickly, we cannot guarantee that messages received outside of business hours will be addressed before the next business day.

Any email you send us is protected by our privacy policy.

Forums

Code Obsession maintains the Code Obsession Forums to provide our customers with forums for discussing the use of our products and related issues. You can view discussions without subscribing. However, if you wish to post to a board, or receive new posts via email, you must join the forums first. To join, just visit its web page and choose the “Register” link.

These forums are not official support channels. Anyone who encounters a problem with our software (or isn’t sure if it’s working correctly), or who would like to request a feature or enhancement, should contact tech support directly for assistance.